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Popular Articles
ZEISS Inspect Software & SMA
GOM Software is now renamed ZEISS Inspect: There are two primary ZEISS Inspect ...
CRM Order Task Descriptions and Responsible Teams
20 Task Descriptions both Customer Care & Service Teams: ZCB Zeiss Care B...
Where to send tasks
SAC = DEP SAE = DEP SAB = DEP ZCC =SVB + CC ZCE - DEP + CC ZCB = DEP + CC NSW = C...
CALYPSO Versions
CALYPSO 2024 - version 7.8 (first version supporting Win 11, computer must have T...
Discounting Policies Software and ZC Calibrations
March 1, 2023 Updates: Below are allowable discount levels the Aftermarket Sales ...
How to promote a Prospect account to a Sold-To account
You can do this yourself, or you can ask Daniel or Michael to do this for you. Yo...
Software Modules - 20 words or less
CNC - Calypso seat for CNC CMM - Use for driving and performing measurements on a...
Applications Helpdesk Routing - SMA
Customers having an active Software Maintenance Agreement enjoy the benefit of sp...
PiWeb SBS to Enterprise Upgrade
New installations of both PiWeb SBS and also Enterprise sales are handled by the ...
End of Support - Offering a Calibration
Approval Needed to offer Calibration: If a customer would like a quotation to cal...