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Popular Articles
CRM Order Task Descriptions and Responsible Teams
20 Task Descriptions both Customer Care & Service Teams: ZCB Zeiss Care B...
ZEISS Inspect Software & SMA
GOM Software is now renamed ZEISS Inspect: There are two primary ZEISS Inspect ...
CALYPSO Versions (2003 - 2025)
CALYPSO 2025 - version 8.0 CALYPSO 2024 - version 7.8 (first version supporting W...
How to promote a Prospect account to a Sold-To account
You can do this yourself, or you can ask Daniel or Michael to do this for you. Yo...
Applications Helpdesk Routing - SMA
Customers having an active Software Maintenance Agreement enjoy the benefit of sp...
Software Modules - 20 words or less
CNC - Calypso seat for CNC CMM - Use for driving and performing measurements on a...
Where to send tasks
SAC = DEP SAE = DEP SAB = DEP ZCC =SVB + CC ZCE - DEP + CC ZCB = DEP + CC NSW = C...
PiWeb SBS to Enterprise Upgrade
October 2025: AMS team will only handle SMA renewals going forward. All upgrades,...
Machine Serial Number Breakdown
S/N 731409531001 Serial Number Breakdown 73 - Location of Mfr 14 - Year of...
License Transfer Fee-- EULA policy
Per the ZEISS EULA (End User License Agreement), Calypso software is generally no...