Approval Needed to offer Calibration: If a customer would like a quotation to calibrate an EOS machine, Aftermarket Sales must obtain written approval from the relevant Regional Service Manager. Provide  background details to streamline the decision:

• Serial Number, Model, Sensor
• Last calibration date - Did it pass/fail - Who performed
• Status of machine - Confirm it is in use by customer
• Confirm customer aware of EOS status and working with Field Sales

 A Basic calibration will typically be the only possible offering an RSM will allow.  In such a case, add an Internal Note and also attach the email to the quote and task.