Diagnosis

The Compliance Check brought a potential match.

Attention: Document is blocked for further processing. Any further activities with the business partners are forbidden unless approved by Export Control Manager!

Please contact the Export Control Manager responsible immediately. Company name or contact name was flagged as a possible match on the export control list.

When this happens, you may not be able to save the quote, or you won't be able to create a .pdf of the quote.

Solution: 

Simply send an email to Team Mailbox IMT Logistics at logistics.metrology.us@zeiss.com, with a screenshot of the error and the parties involved, and request that they review the compliance check and remove the block.

They often respond same day, no later the next day.