UPDATE Jan 2025: New info based on a conversation Dean and Michael had with Andrea. Metrology Services now quotes and provides an AE for on-site FACS configuration when a customer updates Calypso version with FACS on an existing computer, or updates Calypso with FACS in conjunction with purchasing a new computer.
When quoting an SMA for a machine having FACS software, it is critical to determine which type of FACS they have. This will help determine how we quote and what steps we take. Please see Helpjuice Article called FACS - Determining What Customer Has (includes screenshots).
CALYPSO FACS - This is the current product since approximately 2020. If customer has this, simply include the SMA. No need to contact anyone else. Customer will not require any custom software development.
The below versions of FACS represent many years of product evolution. Most (not all) entail custom software development work so upgrading will have a need for software code adjustment. Once the FACS type is determined, please follow these steps to quote SMA:
- Contact the Projects group (Kurt Gardner, Brandon Posh) and/or Software Development (Darren Clark, Jose Torres, etc…) to ask if custom software development will be required. If so, the Projects team will quote the customer work to the customer. Aftermarket Sales will still quote the SMA.
- Quote the customer as usual including the current SMA P/N for CALYPSO FACS. Advise customer if they should expect a second quotation from the Projects team for customer software development. In such a case, they will need to issue two separate purchase orders. Aftermarket will process the main and Projects will process the custom software development PO.
Pallet Manager - Common for manual part loading shuttles; in use at Ford, Bosch, Nissan, Smith & Nephew, etc.
FACS Automation - For PLC connected robot part loading - fully customized software solution. Appeared around 2014.
FACS Basic Automation - Can be either off the shelf (no need for software development) or customized. Becoming obsolete - should upgrade to CALYPSO FACS. Appeared around 2017.
Other Potential FACS Types:
CALYPSO Bar Code - standard Calypso module, no need for software development. Quote SMA just like Curve, PCM, or any other module.
CALYPSO FACS Registry - For Medical industry. If you come across this, contact Darren Clark and/or Scott Lowen please.