General TEMPAR system overview:

• Consists of 9 temperature sensors and 1 humidity sensor*
• “Regular” temperature sensors = blue ring and light grey sensor body
• High precision sensor = grey ring and dark grey sensor body
• Loaner sensors = green ring

*In rare cases there are more temperature sensors or less

Out of all the temperature sensors one sensor will be the “main” sensor that all others are linked to. This temperature sensor will require a DAkkS calibration, and the rest of the temperature sensors will only require a standard re-calibration. 

All high precision sensors will require DAkkS calibration as well as the humidity sensor. 

For an easier process ZEISS Germany is currently working out the part numbers and eliminating any duplicates to make this process easier and smoother in the future. The set part numbers should be available to us within the next 3 months. Should you have a case before the numbers have been established/defined I would recommend reaching out to Joerg Esswein.

Loaner system:

Box consisting of 9 temperature sensors and 1 humidity sensor. Loaner systems are sent to the customer free of charge. Once the customer is done with the loaner system and has received his system back the whole box will be returned to ZEISS Germany by the customer. 

Ordering process:

AMS will send a proposal to the customer, upon receipt and order entry of the PO Maple Grove will issue a PO to ZEISS Germany. ZEISS Germany will issue a RMA# for the customer to return their system to be calibrated. Once the customer has received the loaner system the customer would directly ship their TEMPAR system to Germany. Upon completion of the re-calibration the customer’s system will be return at which point the customer will then send the loaner system back to Germany. 

It is my understanding that the customer only pays freight for shipping his system to and back from Germany. The shipment of the loaner system is planned to be integrated in the cost of re-calibration.