The GOM CRM is Microsoft Dynamics until transitioned to Sales Force. Licensing of the ZEISS Inspect family (formerly GOM Inspect) is done in Braunschweig Germany until this is transitioned to Maple Grove.
For now, Craig Daniel and Wesley have access to the GOM and can look un SMA expirations for example.
Being that machines and software are still “purchased” from GOM by IQS USA, many iBases in GOM CRM are assigned to IQS USA as the owner. When we learn of this, Craig Daniel and Wesley can request the iBase be reassigned. We will need to provide:
Company name
Address
Contact name
Phone
We will send this to support.optical.metrology@zeiss.com. Andreas Lemke normally responds from this mailbox quickly.