Review the P.O. for the following
- Correct ZEISS name and address
- Payment Terms maximum Net 60
- P.O. and Quote totals match
Save the P.O. Z Drive per quote naming convention.
It’s helpful to have the first SMA start date and/or first calibration due date handy.
Open quote - Click Edit
- Enter P.O. number into the Quote
- Confirm start date for accuracy- usually the first date of the SMA renewal
- Confirm parties involved
- Check for service Contact in parties involved
- List the SMA contact person
- Check items for component numbers
- Add the quote and PO attachments
- Make an Internal Note including:
- SMA start date
- SMA contact(s)
- Who the order confirmations should go to
- Yourself usually and any contacts at the customer
- Yourself usually and any contacts at the customer
- Change the status to “Start Approval” and then to “Order Received”
Create TASKs for other departments
- Be sure the task is marked “Order”
- Include the responsible team as applicable
- Include the due date (SMA start, first calibration due date)
- Add any notes that may be helpful to the person processing the order
Send a thank you email to the customer with expectations for subsequent communication.