Sometimes customer may ask us if they have training credits available. Aftermarket has the ability to look up training credits in SAP.
We can look up Deferred Revenue Dates under VA03 - Display Sales Order. We are able to view training dates attached to any Sales Order that contains a line item for training.
*You will need the Sales Order Number, if you do not have the SO you need the Machine Serial Number, you can find the original sales order number.
- Choose VA03 - Display Sales Order.
2. Open up the Sales Order Number - locate the line item that contains training - double click on it.
3. You will then be brought to this screen which you will need to arrow over to the left.
4. Arrow over until you reach the tab Additional data B
4a. If the training has taken place you will see the dates listed under Revenue Recogn. from. If training has not been taken the fields should be blank.
