PROC

We may offer a customer a multiple year ZEISS Care; maximum 3 years. The customer benefits from “locking in” at today's prices.  They will receive the applicable discounts (ZC, Loyalty, Multi) but nothing more (no additional discount for buying 3 years). They also benefit by securing planned maintenance (calibration) dates in advance.

You may list the calibrations for Year 1, 2, 3 individually or use a single line with quantity 3. Service Billing (ZCC) or Deployment (ZCB ZCE) will create separate SVO ("858"). Each calibration will be billed later after each is performed.

For the SMA, use the item quantity to include up to 3 years.  The entire SMA Contract for up to 3 years will be created up front and will invoice in full up front.

It is not possible to offer a multiple year ZEISS Care and invoice each year annually.  This adds far too much complexity.

There will be no reason to create additional quotations for internal purposes.