For example, selling new Curve on a machine.

• Sell Curve license only to your local Schaeffler at 50% LTA discount, NO SMA.
• Instruct Customer Care to advise Software Licensing to add new software option to CRM, but DO NOT email customer new license file.
• NO SMA sold to customer, no SMA Contract to be created by Customer Care.
• Email Order confirmation for new license to Zeiss Germany, Software.Metrology.de@zeiss.com, asking them to add software option to the existing SMA Contract.  Reference SMA Contract number listed in the iBase.
• When addition to SMA contract is completed, notify your local Schaeffler to reach out to contact at Schaeffler HQ in Germany to download new license file from Zeiss Portal and email license file back to local Schaeffler.
• If local Schaeffler has questions/issues with installation, they can reach out to Zeiss US CIC for support.

Contacts at Schaeffler HQ in Germany:

Mr. Erwin Widmann
erwin.widmann@schaeffler.com

Also his Director is able to download the licenses:

Mr. Michael Hutzler
michael.hutzler@schaeffler.com

Global Key Account Manager for Schaeffler is:

Christopher Prüß
Global Key Account Manager
ZEISS Industrial Quality Solutions
Carl Zeiss Industrielle Messtechnik GmbH
ZEISS Group
Carl-Zeiss-Straße 22
73447 Oberkochen, Germany

Phone: +49 7364 20 62789
Mobile: +49 160 6788144
Telefax: +49 7364 954 306
christopher.pruess@zeiss.com
www.zeiss.de